Joshua brings more than 18 years of experience in operations and workforce management to the Global AI Internet Freedom Fund. His knowledge of BPO encompasses customer and technical support and includes management and supervision of teams. Born in Cagayan de Oro City, Philippines, Joshua studied at Xavier University Ateneo de Cagayan and graduated with a Bachelor of Science in Management Accounting. His other passion is fashion design and he has showcased his designs internationally, as well as enjoying playing volleyball and working out.
Moeed is a seasoned Sales Operations / Customer Success Executive with over fifteen years of experience in both start up environments as well as global multinational corporations, who possesses an in-depth knowledge of supply chain and financial systems, as well as sales operations and CRM applications. In his career, he has taken non-existent operational departments and set them up from the ground up as well as taken established departments and increased their efficiency. He is a graduate of George Mason University in Virginia. In his spare time he enjoys ping pong, watching cricket, and travel to remote destinations.
Veronica Garcia possesses a strong background in customer service and administrative support. She is fluent in both English and Spanish (and almost French). Originally from Southern California, USA, Veronica graduated from Universidad Autonoma de Baja California in Mexico in 2020. She aims - and succeeds - to delivering excellence.
Pete has 21 years of experience in the IT industry. After completing an MSc in Computer Science in 2000 Pete worked in early stage startups in London and Sydney before returning to the UK and developing safety training systems for UK power generation companies. After joining award-winning agency Tak! Pete went on to found several product companies such as: Workfu (acquired 2012) Mixture (invested in by Redgate) Quickcast (acquired by Lookback Inc in 2015) Pete worked at Lookback for three years before leaving to co-found artisan bakery and brewery: Docker based in Kent, UK where he lives with his family. Pete has worked with AWS since its public launch and continues to enjoy prototyping on the platform.
Leo is a fintech enthusiast who has 9 years of experience automating reports, modeling data, and building systems with a variety of tools. He has a hunger for intellectual exploration and applying new found knowledge to solving business problems. A Tarheel from the University of North Carolina, Chapel Hill, at heart, he also has degrees from the University of Maryland, College Park and Wake Forest University. Aside from learning about new technology, he enjoys stock trading, playing volleyball, watching sports, and going to pub trivia.
Roselle is an accomplished professional who graduated with a Bachelor of Science in Information Technology from the University of Science and Technology of the Southern Philippines. She possesses 14 years experienc in the Business Process Outsourcing (BPO) industry. Roselle has a passion for cooking and loves to travel to experience different cuisines.
Simon is an American-British entrepreneur with additional experience in financial markets (Standard Chartered Bank) and academia. Simon started to buy and build data businesses in 2014, building them sustainably in 8 countries, he now lives in Virginia, USA, with his wife and daughter. Simon is English, speaks 4 languages (6 on a good day!). He is an alumnus of University College London (BA (Hons), MA), the University of Edinburgh (PGDip by Research), the University of Exeter (M.Ed) and the University of Cambridge, and is recipient for a scholarship in Artificial Intelligence from the UK's EPSRC. In his spare time he enjoys music, sports documentaries, and traveling. He is a Professional member of the Professional Association of Diving Instructors.
Melody graduated with a Bachelor of Science in Electro-Mechanical Technology at Mindanao Polytechnic State College, Cagayan de Oro City, Philippines. She started her career in the Business Process Outsourcing (BPO) industry as a technical support / customer service representative for 8 years. Her experience in resolving customer’s inquiries and technical issues became her edge towards leading a team for 2 years through chat support. During her spare time she bakes cakes to sell online.