Joshua brings more than 18 years of experience in operations and workforce management to the Global AI Internet Freedom Fund. His knowledge of BPO encompasses customer and technical support and includes management and supervision of teams. Born in Cagayan de Oro City, Philippines, Joshua studied at Xavier University Ateneo de Cagayan and graduated with a Bachelor of Science in Management Accounting. His other passion is fashion design and he has showcased his designs internationally, as well as enjoying playing volleyball and working out.
Veronica Garcia possesses a strong background in customer service and administrative support. She is fluent in both English and Spanish (and almost French). Originally from Southern California, USA, Veronica graduated from Universidad Autonoma de Baja California in Mexico in 2020. She aims - and succeeds - to delivering excellence.
Simon is an American-British entrepreneur with experience in financial markets (Standard Chartered Bank) and academia. Simon started to buy and build data businesses in 2014, building them sustainably in 8 countries, he now lives in Virginia, USA, with his wife and daughter. Simon is English, speaks 4 languages (6 on a good day!). He is an alumnus of University College London (BA (Hons), MA), the University of Edinburgh (PGDip by Research), the University of Exeter (M.Ed) and the University of Cambridge, and is recipient for a scholarship in Artificial Intelligence from the UK's EPSRC. In his spare time he enjoys music, sports documentaries, and traveling. He is a Professional member of the Professional Association of Diving Instructors.
Melody graduated with a Bachelor of Science in Electro-Mechanical Technology at Mindanao Polytechnic State College, Cagayan de Oro City, Philippines. She started her career in the Business Process Outsourcing (BPO) industry as a technical support / customer service representative for 8 years. Her experience in resolving customer’s inquiries and technical issues became her edge towards leading a team for 2 years through chat support. During her spare time she bakes cakes to sell online.
Nkanyiso has 8 years of experience in enterprise networking and is an expert in AWS networking infrastructure solutions. He holds a Bachelor's degree in Computer Information Technology and an Associate's degree in Computer Information Systems. Nkanyiso has a deep understanding of how to architect scalable and resilient systems on AWS, how to automate network infrastructure and excels at helping organizations migrate their infrastructure to the cloud by optimizing their networks for performance and security. Nkanyiso is (currently!) based in San Jose, Costa Rica, where he lives with his family. In his spare time, he enjoys playing soccer, chess, and exploring the outdoors.